A trip to the theatre

Last Sunday, we went to the theatre at the Playhouse at Southbank, Brisbane.  We had changed our tickets from the previous weekend, as we were going to Sydney to see Tait.  While having lunch, Sully decided to check our tickets, and to our amazement, we found that they had swapped our end of row tickets for middle of the row tickets.  This happened even though I asked specifically for wheelchair accessible tickets (so they would not be surprised!!!!).  After much kowtowing from staff to rectify the situation.....we got seats we could actually access (and a free drink).  I rang to complain on the Monday and got a phone call the next day apologising.  Just as well it wasn't a full theatre, as our trip would have been for nothing.  Not sure what else you have to do when booking tickets.....one time Sully actually went into book tickets and we were given seats four from the aisle.  Maybe they thought we had just borrowed the wheelchair - and if that is the case, they can have it back.

Thumbs down Jetstar

Last weekend Sully flew to Sydney.  He was meeting Tait and I as we sailed into Sydney on HMAS Parramatta, which was a family trip the Navy puts on every now and then.  He flew down on his own on Friday.  Usually, he wheels to the door of the plane, gets into an aisle and gets onto the plane.  Then when he gets off, they bring on the aisle chair, take him to the door of the plane, and his chair has been brought up from the cargo hold ready for him.  Jetstar would not do it as it had to come up a flight of stairs.  We have flown all over the world and this is the first time it has happened.  The wheelchair is quite light and not an electrical chair.  So Jetstar had to provide someone to wheel him to the baggage section and then get his chair off the carrosal.  It made it much more labour intensive than it had to be........and very annoying for Sully.  Wake up Jetstar.......